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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darryll Jones

May 3, 2024

5  out of  5 rating by Darryll Jones
"Andrya was very thorough, courteous and patient. She follows up quickly and found the best package for my insurance needs."
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Nestor Parra

May 1, 2024

5  out of  5 rating by Nestor Parra
"Betsy Merino, I wanted to take a moment to express my deepest gratitude for the exceptional service you provided me recently. Your efficiency and professionalism truly exceeded my expectations. From the moment I reached out to you, it was evident that you are not only highly skilled but also incredibly efficient. In less than five minutes, you managed to address all of my concerns and provide me with the information I needed. Your ability to swiftly resolve my inquiries speaks volumes about your dedication to your work and your commitment to customer satisfaction. It's rare to encounter someone as competent and responsive as you are in today's fast-paced world, and I am genuinely impressed by your expertise in the insurance industry. Thank you once again, Betsy, for your outstanding support. Your professionalism and efficiency have made a significant difference, and I am truly grateful for your assistance. I look forward to continuing our relationship in the future and will not hesitate to recommend your services to others in need. Muito Obrigado"
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Michaela Fleischmann

April 26, 2024

5  out of  5 rating by Michaela Fleischmann
"Jamie was awesome, she is very helpful, patience, kind and she is always on top of everything, whatever I need and questions ..she immediately answered and find solutions for me..its amazing experience..I'm glad we are able to talk to her.."
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Christine Lopez Simmons

April 25, 2024

5  out of  5 rating by Christine Lopez Simmons
"I worked with Andrya Rivera and she was very courteous and knowledgeable. She helped me get the policy that works for my family. Thanks for your help!"
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Edward Kellenberger

April 23, 2024

5  out of  5 rating by Edward Kellenberger
"Betsy was very prompt, professional, and courteous and I appreciated her efforts in trying to maximize the value of my insurance coverage. I would definitely recommend her."
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Bill Silverton

April 22, 2024

5  out of  5 rating by Bill Silverton
"Everything was ready to go and an easy switch from my previous insurance company. A very quick and simple process."
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James Reno

April 17, 2024

5  out of  5 rating by James Reno
"Jamie was awesome! Thank you!"
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Carlos Ramirez

April 12, 2024

5  out of  5 rating by Carlos Ramirez
"Andrya was really great. Very helpful. Made the process really easy. Thank you"
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Micaela Szwarc

April 8, 2024

5  out of  5 rating by Micaela Szwarc
"Amazing service and patience!"
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Ryan Walls

April 8, 2024

5  out of  5 rating by Ryan Walls
"Outstanding! Andrya was very helpful and kind. Great team."
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Ken Mccandless

March 25, 2024

5  out of  5 rating by Ken Mccandless
"Just switched from Geico to State Farm Insurance for my Brothers and my own vehicle insurance and my new insurance agent Jamie Rockwell at Lisa Swinson Insurance Agency inc. Saved us hundreds of dollars on both vehicles and believe me saving money nowadays is fantastic especially on auto insurance"
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Jerrold Martin

March 23, 2024

5  out of  5 rating by Jerrold Martin
"I am compelled to extend my deepest appreciation for the outstanding support I received during my transition to StateFarm. The dedication in navigating through the intricate challenges was truly exceptional and did not go unnoticed. The exemplary service has made me a truly satisfied customer. Thank you immensely for your exceptional assistance."
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Freddy Santiago

March 21, 2024

5  out of  5 rating by Freddy Santiago
"Exceptional Service and Savings from Andrya Rivera @ Lisa Swinson State Farm Agency In a market where insurance prices seem to be constantly on the rise, finding an agent who can deliver both comprehensive coverage and savings is like finding a needle in a haystack. Thankfully, I stumbled upon Andrya Rivera at Lisa Swinson State Farm Agency, and let me tell you, she is a game-changer. From the moment I reached out to Andrya, her professionalism and dedication to finding the best solution for my insurance needs were evident. Andrya went above and beyond to understand my requirements and financial constraints, ultimately securing me more coverage for less money than any of the competition. What truly sets Andrya apart is her ability to tailor insurance packages to suit individual needs without compromising on coverage or quality. She meticulously analyzed my current policy and identified areas where I could save without sacrificing the protection my family and I rely on. But Andrya's excellence doesn't stop at the bottom line. Throughout the entire process, she provided clear and transparent communication, ensuring I understood every aspect of my new policy. Her responsiveness and willingness to address any concerns or questions I had made the entire experience seamless and stress-free. I wholeheartedly recommend Andrya Rivera to anyone in search of auto or home insurance. Her expertise, dedication, and commitment to customer satisfaction are truly unmatched. With Andrya on your side, you can rest assured knowing you're getting the best coverage at the best price. And for that, I am incredibly grateful. Freddy and Jesse Santiago"
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MICHELLE O

March 21, 2024

4  out of  5 rating by MICHELLE O
"This is a tricky review as far as giving 5 stars because I do want to be completely honest in my review. I have to call and speak with my agent every time there is a renewal on my home and auto because they just continue to rise, which is so frustrating . I have had this agent a few years and they have been as helpful as possible! In my most recent communication the first representative who helped me gave false information/never got back to me and thankfully is no longer with this agent. However, I would definitely give Betsy 5 stars! She was very helpful in trying to see if we could find ways to lower my premiums!"
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Mary Schneider

March 21, 2024

5  out of  5 rating by Mary Schneider
"Always a great experience when i call Lisa Swinson's office. Betsy Merino was a huge help today with adding my daughters vehicle to our plan. She was thorough, accommodating and a delight to speak to."
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Ken Gibson

March 20, 2024

5  out of  5 rating by Ken Gibson
"Andrea, fantastic customer service and knowledge ! Thank you for helping me. I would have given 100 stars if it was an option!"
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Caleb Effinger

March 15, 2024

5  out of  5 rating by Caleb Effinger
"Elis did an amazing job, from taking my call and walking me through the steps needed to process a claim to communicating to the company needed to help us on a repair. If I could give more stars I would!"
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roy brooks

March 12, 2024

5  out of  5 rating by roy brooks
"Ms. Elis Hornung of State Farm gave me was extremely courteous and gave me vital professional information on my question about auto insurance coverage."
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Victoria Filmore

March 4, 2024

5  out of  5 rating by Victoria Filmore
"Amanda has always been professional, kind and patient with me. When i had a complaint, she listen to me and reassured me they will work it out. She did work it out for me. Thank you Amanda!"
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Justin Pittman

March 4, 2024

5  out of  5 rating by Justin Pittman
"Andrya Rivera was very helpful and fast with info and getting me set up with insurance not to mention saving me over a 125 dollars a month. Couldn't be happier."
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Tiffany Jost

February 28, 2024

1  out of  5 rating by Tiffany Jost
"This insurance company is terrible I do not recommend. I got insurance a few years ago and my policy has drastically gone up every 6 months despite having no accidents, claims, or tickets for at least 5 years. I finally cancelled my policy because it was going to go up again. I cancelled my policy on the 16th, I am supposed to be getting a refund and it is now the 28th and I am getting notifications that my payment is past due. I have called numerous times and am constantly pushed around or passed off with no answers."
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Darci Gerber

February 26, 2024

5  out of  5 rating by Darci Gerber
"I worked with Andrya Rivera and she was excellent! She took the time to answer all of my questions and make sure that I understood my policy selections."
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jennifer binegar

February 23, 2024

5  out of  5 rating by jennifer binegar
"Excellent service. I am so impressed!!"
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Terrie McAdams

February 21, 2024

5  out of  5 rating by Terrie McAdams
"Our family has had some changes lately, including vehicles and insurance. Betsy at Lisa Swinson State Farm called to clarify the insurance changes. Good thing or I might be driving without! She was professional, very friendly and kind. She clearly cares about her clients. Thank you, Betsy!"
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Peter M

February 20, 2024

5  out of  5 rating by Peter M
"Amanda was very easy to work with, very helpful and followed up on everything, she is definitely an asset to Lisa’s agency!"